e-Procurement
Catalog items can be searched, reviewed (inc. manufacturer site links), sorted (by low-price, high-price, availability, etc.) and chosen in seconds. FMb2b.net e-Procurement catalog can use UNSPSC encoding, or a generic format which suppliers can develop in spreadsheets. This typically means that small, specialist suppliers can be brought on line as easily as large suppliers who already have e-Procurement experience. Individual buyers have limits on outstanding requisitions and orders; all purchases are assigned to budgets- commitment reporting is always available. FMb2b.net can embrace the idea that procurement activities can be distributed, but still planned (and therefore strategically controlled) centrally. The entire buyer requisition to supplier purchase order is conducted on-line, with email alerts (inc. text messaging) being sent at each stage.

Service Manager and Sourcing
This module ensures that the minimum amount of information is collected for each RFQ (Request for Quotation). The system’s interface is almost entirely "soft" or database-driven, providing a significant opportunity for tailoring. Decision trees and off-site links lead to guided buying. After collection of applicable information, the system sends an RFQ to all applicable suppliers (also may be filtered geographically). Collaboration between buyers and suppliers is conducted on-line, meaning there is an audit trail of communications logs which contribute to contractual decisions. The Service Manager and Sourcing module can reduce the time required for the process of choosing amongst suppliers for "small works" from weeks to a matter of hours. All workflow updates which require input from buyer or supplier can send alert emails (inc. text messaging).

Professional Help Desk
Help Desk calls can be logged in about fifteen seconds, with common problem descriptions available with a single click. SLA’s (service-level agreements) are fully implemented, with Response, Containment and Completion timings being carefully monitored. Jobs are automatically routed to applicable contractors, who are emailed (in text messaging) when new jobs are recorded. Contractors log in, using their own branding, and update jobs on-line.

Space/Time Booking
Users can review and book rooms in seconds, if they are in the same building or in a different country. All resources are managed, including catering, A/V equipment and visitors. Room images can be reviewed and selected for booking. Users can fill in a template, from which the system will find an applicable room. Block booking mechanism cover multiple bookings based on consecutive or pattern ranges (such as "the next ten Thursdays", "the last Tuesday of the month for the next 3 months", etc.).